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Tele Sales Representative - Porto - Luso Basto Serviços, Lda - Porto

Publicado a

13-04-2019

Categoria

Telecomunicações

Empresa

Luso Basto Serviços, Lda

Local

Porto, pt


Tele Sales Agent / Local: Porto

Job Overview: We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

About the company: Energy Company that offers solar and gas light for home and business, based on value creation, innovation and sustainability. Join your energy to ours!

Responsibilities and Duties

Contacting potential or existing customers to inform them about a product or service using scripts

Answering questions about products or the company

Asking questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company?s reputation

Go the ?extra mile? to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Qualifications and work experience

  • High school diploma or equivalent required; bachelor?s or superior degree is a plus
  • 2 years of experience in a sales related role, preferably as tele sales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems including Microsoft Word and Excel
  • keyboarding skills, be able to type a certain number of words per minute
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English and Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Driver license and own car
  • availability for street work whenever needeed

Soft-skills

  • must be an excellent communicator
  • must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts
  • must have clear communication, confident speaking voice and a friendly rapport with customers.
  • must have the ability to be flexible and creative in dealing with customers.
  • must represent the company in a positive light at all times
  • must naturally like working with others
  • must be persuasive and highly motivated to make sales
  • must also be patient and persistent

Benefits Package. This job offer gives you the following advantages:

  • work a standard ?nine-to-five? day
  • Work contract for a long-term project
  • Gross annual salary: 12.000?

Applications: you can send your curriculum vitae by sapoemprego or direct to our R.H manager. We look forward to speaking to you soon.