Application Production Support

Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.

In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions or commercial/personal services.

We are looking for a Application Production Support to work in this project in Lisbon.

Requirements:

- Knowledge of ITIL;
- Experience with Linux Red Hat;
- Previous experience with troubleshooting incidents;
- Knowledge of CI/CD and DevOps tools, such as Jenkins;
- Previous experience with Oracle Exadata, ETL with IBM Stage, CFT, Autosys and Dynatrace;
- Fluent in English.

Responsibilities:

-Support the business in their IT needs and understand the business workflows and scenarios ;
- Maintaining a proper coverage in their designated shift;
- Provide business, team members and other project/task partnering teams updates on the issue/task/project;
- Understand the underlying issue and the associated patch fix/release and identify systemic issue;
- Contribute towards better post-release checkouts;
- Write scripts and automate tasks that are procedure oriented;
- Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team.

We offer:

- Health insurance;
- A personalized training plan, with a budget to spend on the training and technical books you find necessary;
- Constant feedback so you can grow professionally;
- Remote onboarding process;
- Team events every semester so you can live new adventures;
- Culture of proximity and transparency. Your ideas and needs are heard and valued by us!

Do you think your profile fits this job description? Send us your CV to jobs@dellentconsulting.com and come join the Dellent Team!