Application Production Support

At KWAN, we don't just offer jobs - we provide platforms for Building a Bright Future. We work with a wide range of technologies, and can align your unique skills, passions, and professional background to place you in a project that matters. Growth is very important in
KWAN, and we will guide you throughout your career journey, with an entire team of dedicated People Managers.

Currently, we are seeking a Application Production Support who's eager to continue to evolve, thrives on challenges, and is ready to embark in a new opportunity. This is a hybrid position in Lisbon, Portugal.

Responsibilities:

• Ensure an effective and responsive first and second level of support for all the applications under your scope;
• Provide application support within the Banking and Financing Services;
• Maintain, guarantee and improve the current service provided by the transversal applications by identifying root causes, suggest and implement improvements on the current processes;
• Contribute to the definition of non-functional requirements that a new application must respect before going in production.

Requirements:

• (4+) years of experience in similar roles;
• Knowledge of ETL procedures and Oracle tools;
• Manage details to fully achieve required objectives and safeguard the context;
• Keep efficiency and effectiveness in an environment with a high level of context switching;
• Being able to handle multiple incoming enquiries according to the urgency;
• Strong analytical skills;

Offer:

• Empowering and respectful work culture where every voice matters;
• Personalized Coaching Program: Provided by in-house specialists, our People Managers;
• Continuous Learning: Join our tech meetups and online trainings;
• Dynamic Community Culture: From movie and quizz nights to dinners and our annual summer gathering, we believe in having fun together;
• Celebrating You: Through our Rocket Points.

If this offer resonates with your career aspirations and you're ready to embrace an exciting new challenge, we encourage you to seize this opportunity ---> https://rupeal.typeform.com/to/ol4gTH?opportunity=Miguel%20Pereira&channel=ITJobs or send your CV to miguel.pereira@kwan.com

Not sure yet? No problem! Reach out anyway, and let our team guide you through the best opportunities we have for you.