Application Support

Are you driven by Technology? 

If so, it's at Red IT that you should embrace your next challenge! We took our first steps in Innovation and Technology in 2016, and the desire to do more and better is always with us.

Red.it stands as a key element within Group RIT, a collaboration of technological enterprises focused on accelerating business growth through digital transformation. Our teams are experienced and certified IT professionals that work closely with clients, to provide fit-for-purpose solutions. From software development, next-generation cloud services, support in IT projects across multiple technological stacks, IT outsourcing, and many more, Group RIT will use the most advanced technology to accelerate and unleash the full potential of our client's business. With 6 Business Units, 11 offices in 8 countries and a global team of over 500 people, Group RIT is leading digital innovation, providing innovative solutions for multiple business sectors like Telecom, Healthcare, Finance, Retail and Manufacturing.

Red.it is dedicated to fostering a workplace that embraces diversity and inclusion. As an equal opportunity employer, it does not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status. We believe in creating an environment where all individuals are respected and valued for their unique perspectives and contributions.

Join the Wolfpack as an Application Support (Hybrid - Lisboa)!

What skills do you need to have:

Experience in application support, preferably in corporate environments;
Knowledge of troubleshooting, log analysis and issue diagnosis, with Logstash and Kibana;
Familiarity with programming languages, databases and operating systems;
Ability to work collaboratively in multifunctional teams.
Excellent communication skills for effective interaction with developers and end users

Some of your responsibilities will be:

Diagnosis and resolution of application-related incidents with Splunk and Elasticsearch, ensuring minimal downtime;
Close collaboration with development teams for the implementation of improvements and fixes;
Proactive monitoring of application performance, identifying potential issues before impacting end users, through tools such as New Relic;
Configuration and administration of test environments on Docker and Kubernetes to ensure application quality;
Detailed documentation of procedures and solutions using platforms with Confluence for internal reference

A team focused on meeting goals, you won't be short of motivation! Red Team
Red Training - We want to help you reach your potential.
Ongoing follow-up and career counselling. Red Follow Up
Red Change - Do you love what you do, but want to explore other areas? No problem Wolf!
There's time for everything and fun is not left out.
Red Hours
Red Spirit - If you want to go fast, go alone, if you want to go far, GO TOGETHER!

Keywords: Application Support, Troubleshooting, Incident, Monitoring, Documentation, Log

WHAT DRIVES YOU?

Apply through join.us@redit.pt and find out what drives us at www.redit.pt