Application Support

Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.

In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions or commercial/personal services.

We are looking for an Application Support to work in this project in Lisbon.

Requirements:

- Previous experience working with Linux/UNIX, and Windows Systems;
- Experience with ServiceNow and ITIL; 
- Knowledge of Geneos, and Dynatrace;
- Experience with SQL, and Oracle;
- Fluent in English.

Responsibilities:

- Provide support to all users of the system in a timely and efficient manner;
- Liaise with the developers to communicate issue raised by the business;
- Track issues using ITIL methodology;
- Maintain a knowledge base regarding support issues and their resolution;
- Reconfiguring various existing setups in order to improve the efficiency of the system and to cohere to business requests;
- Preparing environments for releases and ensuring that the implementation and pre-production tests are carried out.
 

We offer:

- Health insurance;
- A personalized training plan, with a budget to spend on the training and technical books you find necessary;
- Constant feedback so you can grow professionally;
- Remote onboarding process;
- Team events every semester so you can live new adventures;
- Culture of proximity and transparency. Your ideas and needs are heard and valued by us!

Apply

If the above sounds like the kind of job opportunity you would want to get involved with, then please do not hesitate to apply here. You can also explore our content about the job market here.