Application Support Engineer

Who are we:

For over 20 years, Neotalent within Novabase group, has been the right answer to the greatest need digital transformation brings to organizations - Talent.

 

 

We have a talent for that.

We are specialists in developing people and combining them with the most ambitious projects. From software to complex engineering, from infrastructures to applications, we find, recognize and grow talent to offer them the most challenging projects and strengthen our project teams. We learn about people, their knowledge and how to productively use that knowledge to help companies transform, because what the digital economy needs is talent.

 

The world lives by rules of agility, immediacy and quick responses, so we are dynamic, responsive and aligned with the speed of the digital revolution. We have a new way to address challenges by adding speed to knowledge, connectivity to reliability and bringing agility to the reality of finding, managing and matching talent with projects.

 

 

Neotalent, the responsive people.

 

What is your mission:

You will integrate a team in a Neotalent partner project, taking on the role of Application Support Engineer in one of our client's projects (hybrid regime in Central Lisbon).

Your main responsibilities will be:

• Provide expert-level application support, including issue resolution, performance optimization, and system maintenance.
• Collaborate with development teams to investigate and resolve software defects and operational issues.
• Write and optimize SQL queries for data retrieval, analysis, and reporting.
• Monitor, analyze, and maintain applications hosted on the Azure Cloud platform.
• Develop and maintain scripts and tools using JavaScript to automate repetitive tasks.
• Provide clear and effective communication to clients, both written and verbal, to ensure client satisfaction.
• Document support processes, troubleshooting procedures, and resolution steps.

 

The talent that we are looking for:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Proven experience in application support and troubleshooting.
• Strong knowledge of SQL for querying, data manipulation, and reporting.
• Proficiency in Azure Cloud services.
• Knowledge/Experience with Javascript (nice to have).
• Good communications skills in English.

 

Why Neotalent:

• More than 20 years of experience in technology and business development;
• Access to ongoing technical training and solid performance evaluation and career management methodologies;
• Opportunity to be seen and recognized, to work on the best projects and to make choices that guarantee an exciting career;
• Opportunity to work on international projects and be part of an Everyshore for EveryChallenge paradigm.

To apply:

Please send your CV to talentos@neotalent.pt with BDP_ASE in the email subject.