BI Support Engineer

Connecting people and places to make the world work better!

At ISS Tech Team we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquarted in Copenhagen, Warsaw and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over 40,000 clients and 350,000 placemakers around the world.

Are you ready to be part of something bigger? ⭐

To become the technology leader in the Integrated Facility Management industry, we're developing digital components connected by AWS and Azure cloud solutions, we build up our machine learning models to make yet better use of our wealth of data, create predictions, and advanced AI for custom Large Language Models (LLM)! 

We take care of office buildings worldwide ! These offices are increasingly equipped with technology, such as sensors and Internet of Things (IoT) devices, to support a more productive and seamless workday for employees. The purpose of our Porto innovation lab is to develop differentiating, high-quality, and scalable digital solutions for both the ISS enterprise and customers worldwide.

We implement devices all over the place to make the buildings we serve digital and friendly. 

Does it sound exciting to you? People change the world. Change the world with ISS!  

 

Embark on our journey where your main purpose as a BI Support Engineer will be :

• Manage deployments and support of our Business Intelligence Platform for EU restricted customers;
• Deploy code to production for EU instance of Insight (SQL Server);
• Managing production dashboards (via Tableau);
• Provide second-level support on usage of dashboard and data;
• Escalate  and track application bugs to development team.

Who you’ll work with:

• Business Intelligence Competency Center;
• Data Architects;
• Data Engineers;
• ISS countries in EU.

Be part of us! You should have:  

• 1-2 years experience from support function;
• Experience working with SQL and preferable SQL Server;
• Experience working and managing Tableau Server;
• Strong problem-solving skills, a team player mindset, and effective communication within a multi-functional team environment;
• Good English skills, both written and spoken.

How you’ll apply:

Does it sound interesting to you? If so, apply directly via the link on this page by submitting CV.

If you have any doubts or questions please feel free to contact our Talent Acquisition Joana Boia by the following email: joana.boia@group.issworld.com.

Why ISS:

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.