Business Analyst (Cornerstone LMS)

Your connection with Aubay starts in the following lines:

Aubay Portugal is a multinational French company, in Portugal since 2007. We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems. We have more than 150 active partners and we operate in sectors such as banking, insurance, telecommunications, services, energy and transports.

What are you going to do?

• Oversee BAU activities managed by a team of 6 in India;
• Ensure processes are followed, tickets are managed timely, and quality standards are maintained;
• Report activity updates and progress to the Product Owner (PO);
• Directly manage Level 3 (L3) tickets, addressing complex issues and requests;
• Handle small projects and non-standard requests from various entities;
• Analyze software releases and new product features to propose enhancements that add value to Group HR and other stakeholders.

What are we looking for?

• Degree in Management, Computer Science, Information Technology or a related field;

• Minimum of 3-5 years of experience with Cornerstone LMS;
• Additional experience with other LMS/LXP platforms and authoring tools is preferred;
• Strong organizational and project management skills;
• Excellent communication and interpersonal skills;
• Detail-oriented with a focus on quality and process adherence;
• Ability to analyse complex issues and propose effective solutions;
• Written and verbal communication skills in English (≥B2, mandatory).

What do we have to offer you?

• Health Insurance;
• Feedback&Coffee – the system that includes Aubay’s Performance Management Cycle, with regular moments of feedback and the Career Progression Model;
• Working model: Hybrid;
• A Training Academy designed to think of you and your needs.  You can count on technical and behavioural training sessions (e-Learning and classroom), Meet&Techs, Webinars and Mentoring;

• Events and Teambuildings.

What makes us different?

• Our organizational culture is based on values such as transparency, team spirit, regular feedback and continuous learning;
• Reference prizes and birthday present;
• We don’t have a dress code;
• We know your name and all address each other informally;
• You will grow in good company.  Isn’t this one of the ways in which to develop professionally?

If we got your attention, we now hope to spark your enthusiasm. Ready for the first phase? 

We are waiting for you at flavia.v.cardoso@aubay.pt

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