CIAM Senior Engineer

At ISS Tech Team we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquarted in Copenhagen, Warsaw and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over 40,000 clients and 350,000 placemakers around the world.

Are you ready to transform the Integrated Facility Management Industry? 

To become the technology leader in the Integrated Facility Management industry (FMS), we're developing digital components connected by AWS and Azure cloud solutions, we build up our machine learning models to make yet better use of our wealth of data, create predictions, and advanced AI for custom Large Language Models (LLM)! 

We take care of office buildings worldwide! These offices are increasingly equipped with technology, such as sensors and Internet of Things (IoT) devices, to support a more productive and seamless workday for employees. The purpose of our Porto innovation lab is to develop differentiating, high-quality, and scalable digital solutions for both the ISS enterprise and customers worldwide.

We implement devices all over the place to make the buildings we serve digital and friendly. 

Location: Porto, Portugal.

Language: English.

Be part of a project to make the world work better!

As a CIAM Senior Engineer, you will play a key role in shaping and enhancing our Customer Identity and Access Management systems. Your expertise will ensure secure, efficient, and user-friendly authentication processes, safeguarding our digital assets and improving user experiences. The engineer will work with the CIAM suite of products and processes to define and standardize a global CIAM solution, perform cross-project analyses, and coordinate activities with vendors, technicians, and stakeholders.

What will you do:

• Identity and Access Management: Design, implement, and maintain CIAM solutions to manage digital identities, authentication, and authorization processes for customers.
• System Integration: Integrate CIAM solutions with various applications and services, ensuring seamless and secure user experiences.
• Security Enhancement: Continuously assess and enhance the security measures of CIAM systems to protect against potential threats and vulnerabilities.
• Project Management: Lead and participate in CIAM projects, ensuring timely delivery, quality, and alignment with business goals.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT, security, and business units, to understand requirements and deliver effective CIAM solutions.
• Troubleshooting and Support: Provide expert support for CIAM-related issues, troubleshoot problems, and implement solutions to maintain system integrity and performance.
• Compliance and Best Practices: Ensure CIAM solutions comply with industry standards, regulations, and best practices.
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What makes you a great fit:

• Minimum of 5 years of experience in CIAM with a strong background in managing customer identities and access based on Azure AD/Entra ID (B2B & B2C).
• Proficiency in CIAM technologies, protocols (e.g., OAuth, SAML, OpenID Connect), and platforms (e.g., Azure AD/Entra ID (B2B & B2C), Okta, Ping Identity, ForgeRock).
• Hands-on experience on provisioning workflows, triggers, rules and customizing the tool as per the requirements.
• Coding and/or scripting experience in Java, .NET, JavaScript or similar scripting language, understanding of REST API and integration of tools, is an asset.
• Strong knowledge of security principles, practices, and tools related to identity and access management.
• Experience in managing and delivering complex IT projects.

Perks:

• 22 days of annual leave per year +3 company leave days.
•  Flexible working hours.
•  Modern, well-equipped office in the heart of Porto city.
•  Free parking space.
• Health Insurance for you.
•  Hybrid working model.
• Gym, snacks and drinks at the office.
• Corporate events.

ISS is a Place to Be You!

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

Apply here!