Customer Advisor - Czech/German/Dutch/Polish/Turkish/Ukranian/Hebrew

If you are a fluent speaker of one of the languages above and you are looking for a new challenge, then join us in Lisbon! Work as a Customer Advisor Agent with famous worldwide brands! The job: -Depending on the project, you will be part of a team supporting different companies. -You will provide phone, email, and chat support services with an emphasis on troubleshooting, account optimization, upselling and efficient issue resolution to our business clients. Part of your daily activities will be: -Providing optimal advice regarding different queries of the business clients; -Listening to customers’ questions and concerns, providing the best possible answers and solutions; -Troubleshooting and providing information regarding for example orders, deliveries, payments, and returns; -Providing information about products; -Assisting, by phone or through written support, with any of the customer’s questions and concerns regarding the service; -Escalating and rerouting the necessary matters and issues to other departments; -Achieving strong customer satisfaction with a focus on quality and results; What we offer: -Work location: Lisbon; -Work Schedule: 40 hours per week -Employment contract; -Remuneration: Basic salary + meal allowance + Christmas and vacation allowance -Private health insurance since day one in the company; -Career progression; -Possibility of Accommodation; -Initial flight expenses refund + Free annual flight to the homeland (Within the European Union) -Free Portuguese language courses and much more.