German Customer Support - Playstation - HYBRID IN LISBON

Hybrid Position - Lisbon As a German-speaking Customer Support Specialist you will be working with Playstation - one of the most successful game consoles worldwide. The latest chapter in this story is the PlayStation 5 (shortened as PS5), which entered the European market in 2020. It is the successor to the PlayStation 4, with backward compatibility. By the end of March 2023, over 38 million units have been sold worldwide. Here’s what you will do on a daily basis: Customer support via phone and email; Technical assistance with any issues related to the product or service; Assistance with the use of PlayStation products, installation, and synchronization of software and devices; Effective assistance and advice during the purchase of PlayStation products; What we need: A Fluent German Speaker - C1 Communicative English - B2 Previous experience in customer support Passion for gaming What we offer: Base salary of 1498,39 Euros Gross Access to discounted accommodation 640 Euros after completing the training HYBRID WORK Benefits: Comprehensive initial training and onboarding Constant support from your colleagues You can contact us even after the recruitment process, we’ll be happy to help If you decide to relocate than you get to have: All flights already paid for Help with registration, banking, and other Free of charge accommodation in Lisbon or higher salary Company-provided bonding activities for employees, for example language learning and physical recreation activities Starting your new job with ease and opportunity to explore Lisbon When you apply for this vacancy, you are giving your GDPR consent to SmartRecruitments. We might share your CV details directly with our client for the purpose of recruitment.