German Speaking Customer Specialist (M/F) - Porto

Oferta: At Eurofirms we need to hire aGerman Speaking Customer Specialist (M/F) to work for a company in the Energy sector located in Porto. The implemented tasks are the following: Du sprichst deutsch und möchtest Dein Supertalent zeigen? Das ist die richtige Arbeit für dich! Join our team as a skilled German Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Funções: - You will be providing customer support via multiple channels (calls, chats, emails); - You will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team; - You will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in German every day; - You will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto. Requisitos: - Ability to generate empathy in written form; - Good communication skills; - Customer orientation and troubleshooting; - Good computer user skills (mandatory); - Ability to manage time and meet goals. Horário: Full-time schedule of 40 hours per week from 8:00 am to 5:00 pm with the necessary breaks provided by law. Qualificações: - Secundary education. Línguas: - Advanced spoken and written French skills, C1 level (Mandatory); - Intermediate spoken and written English skills, B1 Level.(Mandatory) Eurofirms Trabalho Temporário Lda. Alvará nº 712/13 de 17 de Julho.