Head of Academy

Crossjoin Solutions is a Portuguese IT company founded in 2009, active worldwide in more than 30 clients (Canada, Latin America, UK, Belgium, Italy, Luxembourg, Ireland, France and Germany). Through the service we provide to our customers, we currently support dozens millions of consumers in many different countries around the world.

We deliver consulting services covering systems end to end optimization, enterprise testing, troubleshooting major incidents, incident resolution, full stack architecture advisory, continuous integration, deployment and development acceleration, infrastructure managed services by operating in any sector whose business depends on information systems (banking, insurance, health, automotive, finance, telecommunications, etc).

We deliver the following solutions:

• Performance Services;
• IT Administration;
• Development Services;
• DevOps Services.

We value our coworkers' training. We are proud to offer personalized coaching, constant training, exciting challenges and career development. We award effort, competence and merit.

Responsibilities:

• Strategic Leadership: Oversee the vision, strategy, and implementation of the academy's training programs. Ensure alignment with the company's overall business goals and performance objectives.
• Curriculum Development: Develop and update training curricula in line with the guidance from the business teams. Ensure that training programs are comprehensive, have the required quality, are up-to-date, and cater to the skills required by the Crossjoin Business Units.
• Success Management: Implement metrics to assess the effectiveness of training programs. Continuously monitor and evaluate the performance of the academy, making adjustments to improve outcomes.
• Team Management: Lead and mentor the Crossjoin Academy students, together with technical staff and help these in developing coaching skills. Foster a culture of continuous learning and professional development.
• Collaboration with Stakeholders: Work closely with various departments within the company, such as HR, and business units, to understand their training needs and align the academy's offerings accordingly.
• Budget Management: Manage the academy's budget, ensuring efficient allocation of resources and maximization of return on investment.
• Technology Integration: Leverage technology to enhance the learning experience. Implement e-learning platforms, virtual training tools, and other tech-based learning solutions.
• Quality Assurance: Ensure the quality and consistency of training programs. Implement standards and procedures for continuous improvement.
• Networking and Partnerships: Establish and maintain relationships with external training providers, educational institutions, and industry experts to enhance the academy's offerings.
• Reporting and Analysis: Regularly report on the academy’s progress to senior management. Use data analytics to make informed decisions about future training directions and improvements.

Requirements:

• Bachelor's and/or Master's degree in Computer Science or similar;
• +9 years of professional experience in IT Field;
• Experience in leadership and coordination of complex and multitech projects;
• Strong IT consultant skills and experience as an international IT consultant;
• Strong Experience in People Mentoring and development;
• Be able to work on-site in our Office in Almada;
• Good level of English (spoken and written).

Nice to have:

• Pedagogical Competence Certificate;
• Good level of Spanish (spoken and written).

We offer:

• Integration in a dynamic, goal-oriented and cooperative team;
• Health Insurance extensible to the family;
• Crosser Assistance Programme (Psychology, Psychosocial, Financial, Legal and Nutrition consultations);
• Partnership package with discounts in several areas;
• A well-structured Individual Development Plan (IDP);
• Individual Training Plan;
• Career Plan transversal to the entire company;
• Monthly GYM subscription;
• Team-building events.

With the submission of your application you authorise the treatment and storage of your personal data within Crossjoin Solutions, Lda database for this recruitment process and/or other future opportunities.

Please submit your application to jobs@cross-join.com