Helpdesk & Technical Support Consultant

Helpdesk & Technical Support Consultant

There's no secret to being number-one; it takes the willingness to improve and determination to pursue it. At GRiT®, it’s all about the journey to get there. We believe talent and intelligence are important, yet passion and perseverance are the keys to achieving any goal.

We are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.

Recognizing each person’s unique contribution to our collective success, we embrace inclusion and diversity, committed to creating a respectful and socially responsible environment.

People. Technology. Innovation. All-around it.

Are you GRiTTY enough to be part of our journey? Take the first step by applying now and let’s create our future together.

Must-Have:

• Experience in providing support to end users in the operation of equipment and in diagnosing and resolving related issues.
• Comprehensive hardware knowledge - ability to diagnose hardware problems and perform minor repairs.
• Experience in performing tasks within systems administration and management of information technologies supporting operational activities (e.g., IT network, computers, printers);
• Experience with Operating Systems and Microsoft solutions (Active Directory).
• Experience in Microsoft 365 support.
• Advanced knowledge of Linux systems.
• Basic knowledge of networks, communications, and cybersecurity.
• Ability to report on executed activities, including the use of ITSM tools.
• Strong troubleshooting and problem-solving skills.
• Fluency in English
• Availability to work on-site in Aveiro.

What’s in it for you:

• Continuous Training and Certifications 
• GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize 
• Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…) 
• Unique Events 
• Welcoming Office (Fruit, Coffee, Pool Table, etc.) 
• Competitive Compensation 
• Pay for Performance 

#PassionInTech - Fuel your passion, join our tech tribe! 

Apply here: https://grit-solutions.key.work/jobs/opportunity/352