Project Manager

At KWAN, we don't just offer jobs - we provide platforms for Building a Bright Future. We work with a wide range of technologies, and can align your unique skills, passions, and professional background to place you in a project that matters. Growth is very important in KWAN, and we will guide you throughout your career journey, with an entire team of dedicated People Managers.

Currently, we are seeking a Project Manager who's eager to continuing to evolve, thrives on challenges, and is ready to embark in a new opportunity.

Responsibilities:

• To ensure the execution of the contracted services, according to contractual terms, service levels, and following a continuous process of expectations management;
• Work as a service focal point, internally and externally, for the Clients of your portfolio;
• Coordinate teams in order to guarantee the achievement of service objectives and metrics, according to contract boundaries and clients' needs and expectations, managing scope, deadlines and quality criteria (Ex: SLAs) agreed with them;
• Participate actively and proactively in controlling and maximizing service profitability;
• Contribute and actively participate in the preparation of proposals for clients under your responsibility
• Monitor and report the progress of the Service and be a part of the delivery process;
• Keep close contact with the activities of the technical teams affected by the service you manage;
• Ensure, when applicable, escalation of situations, including scope issues related with the service contracted by the Customer;
• Proactively work in the perspective of preventing possible failures in the provision of services at various levels, as well as performing tasks that can deliver "added value" in the service provided;
• Support the definition of corrective and preventive actions addressing problematic situations, detected during the ongoing service;
• Active participation in surveying customer needs and / or promoting new business opportunities, in close collaboration with business teams;
• Prepare, present, and analyze with the Client the reporting of project activities and / or service delivery.
• Coordinate, as a Project Manager, the execution of projects within the Clients of your portfolio.

Requirements:

• At lest 3 years of experience with similar roles;
• Experience working in Agile environment;
• Good analytical skills;
• Experience working close to the client;
• Experience with Jira;
• At least intermediate level of english (speaking).

Offer:

• Empowering and respectful work culture where every voice matters.
• Personalized Coaching Program: Provided by in-house specialists, our People Managers
• Continuous Learning: Join our tech meetups and online trainings.
• Dynamic Community Culture: From movie and quizz nights to dinners and our annual summer gathering, we believe in having fun together
• Celebrating You: Through our Rocket Points Employee Rewards System, we constantly recognize your contributions
• Seamless Relocation: For our international hires, we offer a comprehensive relocation package and visa sponsorship to ensure a smooth transition.

If this offer resonates with your career aspirations and you're ready to embrace an exciting new challenge, we encourage you to seize this opportunity   https://bit.ly/3vVXjGa

Not sure yet? No problem! Reach out anyway, and let our team guide you through the best opportunities we have for you.