Quality and Performance Specialist

Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and other Discrete industries.

Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.

The role:
We’re looking for a dedicated professional who seeks the continuous improvement of the organization. The person that we are looking for must have strong communication skills and must be willing to spread our quality culture to all the teams having in mind a continuous improvement mindset based in metrics and data analysis. 
 

What you’ll do: 

• Develop ISO 27001 procedures and audit their implementation
• Review the processes in accordance with the organization's policies, quality standards, and OKRs
• Provide software engineers and developers the necessary tools to fulfill the quality requirements 
• Create/update dashboards and reports
• Provide Project, Team, and Area Managers with the necessary tools to track the projects’ execution and fulfillment
• Perform internal audits 
• Analyze improvement suggestions 
• Analyze non-conformities and identify corrective actions 
• Review findings from the audits and objectively define follow-up actions 

What you must have: 

• More than 5 years of experience in a similar role
• Experience of ISO 27001 requirements, controls and implementation
• Passion for quality, continuous improvement, data analytics and metrics
• Great interpersonal and communication skills 
• Excellent English skills – spoken and written
   

What we consider a plus (not mandatory): 

• Knowledge of ISO 9001 Requirements and CMMI Model 
• PowerBI or other data analysis knowledge
• Awareness and experience in agile software development methodologies 
• Experience performing audits

Diversity, Equity and Inclusion are a source of commitment and innovation

At Critical Manufacturing, we welcome and encourage applications from individuals of all backgrounds, regardless of disabilities, diverse abilities, identities, or experiences. Our commitment is to create an inclusive environment where everyone has equal opportunities to succeed and thrive. 

If you need accommodation during the recruitment process, please let us know - we're happy to support you.


Apply for this job here!