Senior Business Manager

Senior Business Manager - Digital Product Agency & Tech Outsourcing

Scale Our Next Growth Chapter at Twistag

Our Story & Impact

Founded in 2016 in Lisbon, Twistag has grown into a leading digital product agency with remarkable achievements:

• 35 pre-vetted professionals across design, engineering, and strategy

• 80+ successful digital products delivered

• 3.5 years average client partnership duration

• Trusted by industry leaders: Autodesk, Nike, Snapchat

• Strategic partnerships with AKQA, Metalab

• Certified partners: AWS, Shopify, Webflow
   

The Opportunity

After establishing ourselves as a premier digital product studio, we're launching a dedicated tech outsourcing unit. We're seeking a visionary Senior Business Manager to spearhead this expansion while maintaining our high-quality standards and long-term partnership approach.

Your Impact Mission

• Scale our services beyond project-based work into team extension and white-label partnerships.

• Build and lead go-to-market strategies for domestic and international markets.

• Develop a high-performance sales organization.

• Establish strategic partnerships with tech companies and digital agencies.

• Drive sustainable growth while maintaining our 3.5-year average partnership duration.
   

Key Responsibilities

Strategic Growth (50%)

• Design and execute market entry strategies.

• Build and manage a qualified sales pipeline.

• Lead complex negotiations with C-level stakeholders.

• Develop a partnership network with agencies and tech companies.

• Create scalable sales processes.

Business Operations (30%)

• P&L ownership for the new business unit.

• Team building and leadership.

• KPI definition and tracking.

• Optimize resource allocation.

• Ensure cross-functional collaboration with delivery teams.

Product & Service Development (20%)

Shape service offerings across:

• Project-based solutions (MVPs, Digital Products)

• Team extension services

• White-label partnerships

Align offerings with our core expertise:

• Digital Products & MVPs

• SaaS Applications

• AI-powered Solutions

• Mobile Applications

• Cloud Transformation

• E-commerce Solutions
   

Your Profile

Experience Required

• 5+ years in B2B tech sales/business development.

• Track record scaling professional services or tech outsourcing.

• Experience selling digital product development services.

• International business development expertise.

• Team leadership and hiring experience.

Skills & Competencies

• Strategic thinking and execution capability.

• Strong analytical and financial acumen.

• Excellence in consultative selling.

• Cross-cultural communication expertise.

• Remote team leadership.

Languages

• English (Fluent) – Required

• Portuguese (Fluent) – Required

• Spanish (Intermediate+) – Valued
   

Our Technology Ecosystem

Development Stack

• Frontend: React, Next.js, HTML5, CSS3

• Backend: Node.JS, Python, Go Lang

• Mobile: React Native, Flutter, Swift, Kotlin

• Cloud: AWS, Supabase, GCP, Vercel, Cloudflare

• CMS: Contentful, Strapi, Wordpress, Webflow

Business Tools

• Design: Figma, Miro

• Project Management: Notion, Jira

• Communication: Slack, Loom

• Sales: Airtable, Pipedrive, LinkedIn Sales Navigator

• Analytics: PowerBI

• AI LLM’s: ChatGPT, Claude, Llama, etc

Compensation Package

Financial

• Attractive base salary

• Ambitious incentive plan

• Equity opportunity

Benefits

• Comprehensive health and dental insurance

• 20 vacation days + birthday off

• Flexible work arrangements

Working Model

• Hybrid setup (2 days office/3 days remote)

• Office location: Lisbon (Av. Berna)

• Weekly/BiWeekly team meetings

First Year Objectives & KPIs (Projected)

Q1 (Foundation)

• Develop comprehensive go-to-market strategy.

• Establish sales processes and tooling.

• Build initial pipeline of €1M+.

• Close first strategic account.

Q2 (Market Entry)

• Achieve €250K in new contracts.

• Hire first sales team member.

• Establish presence in Spanish market.

• Develop US and Europe market entry plan.

Q3 (Scale)

• Scale monthly recurring revenue to €200K.

• Expand team to 3 sales professionals.

• Launch US and Europe operations.

• Achieve 90% client satisfaction rate.

Q4 (Optimization)

• Reach €2M ARR run rate.

• Build partnerships with 5 key clients.

• Establish scalable delivery model.

• Prepare scaling plan for Year 2.

Our Service Models

Project-Based Solutions

• Full-cycle product development.

• Discovery and workshop-driven approach.

• Fixed-scope engagements.

• Typical range: €100K-€500K.

Team Extension

• Dedicated teams for 12+ months.

• Integrated agile delivery.

• Flexible team scaling.

• Average engagement: €300K+/year.

White-Label Partnerships

• Agency partnerships.

• Shared revenue models.

• Long-term collaboration.

• Custom engagement models.
   

Industries We Serve

• SaaS

• AI/Machine Learning

• FinTech

• MedTech

• E-commerce

• Transportation

• Logistics

• Tech

Application Process

Submit your application to pedro@twistag.com including:

• CV highlighting relevant experience.

• Executive summary of your vision for our business unit.

• Key achievements in scaling tech services businesses.

• Revenue generation track record.

• Team building accomplishments.

Interview Process

1. Initial discovery call.

2. Deep dive into business case.

3. Team fit conversations.

4. Technical understanding assessment.

5. Final meeting with founders.

6. Offer and negotiation.

Join us in building something exceptional – where quality, long-term partnerships, and innovation meet scale.