Slovak Customer Support Agent – Lisbon, Portugal

Cross Border Talents is hiring Slovak Speakers to work as Customer Service Representative in Lisbon, Portugal. Responsibilities as a Customer Service Representative: Offering information, solutions, and counseling to customers regarding the company’s services; Registering contacts and client information according to the work procedures; Compliance with company regulations for Data Protection and Information Security; Maintaining positive customer relationships through a responsible treatment of each contact; Achievement of the performance targets defined by the project; Requirements for the Customer Service Representative Vacancy: Slovak Native Speaker Good knowledge of English (B2) Work experience in this domain Customer orientation and good stress management Excellent communication skills, attention to detail and high energy You enjoy challenges and to work as a team member Excited about building a friendly yet professional relationship with the customer Work Permit Cross Border Talents' Client offer: Base salary Initial Contract (12 months) Career Opportunities and a good work environment Advantages: Health Insurance (after 6 months) Relocation Package for those living abroad that includes: one month of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€ Free training for all necessary software and product knowledge + continued training and development Paid Travel Expenses (Plane ticket) Free annual flight to homeland Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area. Free Portuguese courses, water sports, soft trekking and much more