Technical Support - Helpdesk & 1st Line Support

Technical Support - Helpdesk & 1st Line Support

There's no secret for being number-one; it takes willingness to improve and determination to pursue it. At GRiT®, it’s all about the journey to get there. We believe talent and intelligence are important, yet passion and perseverance are the key to achieving any goal.

We are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.

At GRiT®, we embrace inclusion and social responsibility, recognizing that each individual contributes uniquely to our collective success. We are committed to creating a diverse, respectful and inclusive environment.

People. Technology. Innovation. All-around it.

Are you GRiTTY enough to be part of our journey? Take the first step by applying now and let’s create our future together.

 

Must-Have:

• Experience on user support and 1st line technical support
• Knowledge on Microsoft Windows, Apple MacOS and Apple iOS operating systems
• Knowledge on online meeting tools such as Zoom, Microsoft Teams, Skype or others
• Basic networking skills such as DNS, DHCP, IP or RADIUS
• Basic understanding of network infrastructures like switch, router, firewall or patch
• Good organizational skills, autonomy and proactivity
• Good interpersonal, written and verbal communication skills
• Available for a on-site working model in Lisbon

Would be great if you have:

• Bachelor’s degree or Professional Course in Informatics, Computer Engineering, Software Engineering or similar.

What’s in it for you:

• Continuous Training and Certifications 
• GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize 
• Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…) 
• Unique Events 
• Welcoming Office (Fruit, Coffee, Pool Table, etc.) 
• Competitive Compensation 
• Pay for Performance 

 

#PassionInTech - Fuel your passion, join our tech tribe!

 

Apply here: https://grit-solutions.key.work/jobs/opportunity/243