Técnico de Mecânica Automóvel - Póvoa, Lisboa

ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. We have a global fleet of over 3,000 vehicles. In addition, our platform hosts the campervans and motorhomes of countless individual and professional owners. Our vision is to become the world's No.1 road trip provider by continuing to expand – both vertically and geographically. Indie Campers operates across the US in Los Angeles, San Francisco, Las Vegas, Denver, Salt Lake City, Phoenix, Orlando, and Miami, and in Europe in Germany, France, Spain, Italy, Portugal, Ireland, England, Scotland, Switzerland, Iceland, Sweden, Austria, Netherlands, Belgium, Sweden, Croatia, Norway, and has pick-up centres in more than 50 cities. THE ROLE We’re looking for travel enthusiasts with a passion for guest service for our depot in Lisbon - Póvoa de Santa Iria. You’ll be the face of our company, reporting directly to the Branch’s Operations Supervisor, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee the smooth operation of the depot. WHAT WILL YOU WORK ON? - Request, perform and register routine maintenance procedures according to the OEM maintenance plan. - Support managing all Lisbon-based fleet related activity. - Monitor full fleet availability. Constant follow-up with internal teams and suppliers in order to optimise fleet downtime and costs. - Individually review all fleet damages, in order to control procedures and next steps. - Support Customer Excellence team with the best solution to different fleet problems on-road. - Ensure that vehicles are having proper and optimised interventions, constantly updating HQ Fleet team. - Guarantee high-standards in all fleet related procedures. WHO ARE WE LOOKING FOR? - You must have a high school diploma or equivalent. - Minimum 1-Year experience in vehicle maintenance/repair, preferably in Rent-a-Car or Automotive Repair Shop. - Available to work weekends and holidays. - Valid Driver’s License. - Ability to prioritise and be organised. - English proficiency and good communication skills. - Critical thinking and problem-solving skills. THE INDIE COMMITMENT! - Being part of a young, fast-growing and innovative company where you make a difference; - Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles; - Continuous training and coaching to develop the skills that matter to you; - Schedules fixed in advance, with weekends and holidays being rotated between team members; - Compensation package that includes Performance and Referral bonuses; - Free Road Trips, so you can experience Indie first-hand trips around the US and Europe. Are you ready to Go Indie?