Technical Support – 1st Line
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Technical Support – 1st Line
Experiência
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Tipo de Emprego
Full-time
Posição
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Oferta Salarial
Descrição da Oferta de Emprego
Want to Make Waves in Tech? GBT Solutions Is the Place to Be!
About Us: GBT Solutions is a Portuguese technology company founded in 2018, part of the HFA Group established in 1995. With a focus on delivering cutting-edge solutions across various industries, we are committed to fostering a diverse and inclusive work environment and are proud to be recognized for our commitment to excellence and innovation.
Position: Technical Support – 1st Line
Location: Lisbon (Hybrid)
Language: Portuguese (Native)
What We’re Looking For:
- 12th-grade education (preferably in science) or a degree in Computer Science (or equivalent).
- Certification: ITIL Foundation (mandatory);
- Support functions. Minimum experience: 3+ years.
- Installation and administration of end-user environments. Minimum experience: 3+ years.
- End-user support. Minimum experience: 3+ years.
- Experience in process improvement and implementation.
- Training in troubleshooting and problem resolution.
- Conflict management training (preferred).
How to Apply: Excited to make an impact? Send your CV to tamires.silva@gbtsolutions.pt, with the reference TFS.SUP.ITJ. For more info on our privacy practices, check our Privacy Policy (https://gbtembedded.com/privacy-policy).
Equal Opportunity: GBT Solutions is an equal opportunity employer and values diversity. We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any other factor other than merit.
Resumo
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Título da Oferta
Technical Support – 1st Line
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Localização
Lisboa
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Oferta Salarial
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Publicado em
2024-12-02
GBT Solutions
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Website
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Localização
Rua Jose Saramago 5A, Sala E15 1675-180 - Pontinha - Odivelas